THIS IS WHY WE DO WHAT WE DO
Hear it from those who know us
“We knew how highly regarded Sarah and Carly from Sciensa were within the loyalty industry, so were thrilled to bring them onboard to help us with an internal Loyalty Review. They are both highly knowledgeable and we were able to produce a great piece of work within the desired time frame. Working with Sciensa has been a seamless and enjoyable experience, and we’ve benefited greatly from leaning on their expertise to present key findings to our wider business and key stakeholders. We’d highly recommend Sciensa and look forward to working with them again in the future.”
JAIMI CONWAY
Loyalty Manager @ NANDOS
“Prior to choosing our long-term business partner for our loyalty program we canvassed the market nationally. Sciensa that stood out from the rest. We couldn’t be happier and couldn’t have got to where we are without them. They operate with great passion, engagement to our vision and cause and add immense value. They are a critical piece of our team that we rate extremely highly. What we have valued most is their collaborative approach and ability to work in sync with us adding immense value. I couldn’t recommend them highly enough - you will not be disappointed by working with Sciensa.”
SIMON LUHRS
Managing Director @ MENSANA PTY LTD
“I engaged Sciensa to carry out a comprehensive audit of our current email offering (including technology, data, content and campaigns), across all our B2B and B2C brands. They produced a thorough, detailed report which led to us engaging them further to develop our email strategy, and to provide recommendations on customer segmentation and platform selection.
Sciensa are not just loyalty strategy experts - they also excel in the implementation, rolling their sleeves up to provide assistance wherever it's needed across the business. Flexible and adaptable, Sciensa were terrific to work with, and always deliver on time.”
ANDREA BYRNE
Head of Digital @ HAIRCARE AUSTRALIA
“We engaged Sarah and Carly from Sciensa to help galvanise our marketing team into a single vision for loyalty across our group and we couldn’t have been happier with the outcomes. The discussions we were having internally were silo’d with different approaches to loyalty for all four brands.
We knew we needed help from experts in this field, to guide us to an agreement and loyalty philosophy, which is exactly what Sciensa did. With both of Sarah and Carly’s extensive experience in this space, they are very practical in their execution of the workshop, they guide the conversation without dominating it and bring the team together to the pre-planned objectives. In a time when everyone was so exhausted by zoom calls and a lack of robust discussion, Sciensa facilitated a day long zoom session that left the team refreshed, aligned and highly motivated.Sciensa came highly recommended to me, so now it’s my pleasure to highly recommend them to you.”
Clare smith
Head of Digital @ RETAIL ZOO: Boost, Cibo’s, Salsa’s, Betty’s Burgers
“Sciensa has been working with us over the past few months and we have found them to be extremely professional and great to work with. Sciensa has managed the relationships with vendors, liaised with internal stakeholders, as well as project managed the RFP process closely with the Sigma team to help realise our vision for loyalty into the future.”
JACK SILLORAY
Group Manager - Marketing Operations @ SIGMA HEALTHCARE
“Sarah is the go to person for anything loyalty related! She has built a network of key relationships in the loyalty sector which is second to none. Sarah is always solutions focused, she takes pride in everything she does and always looks to see how she can take things to the next level.”
JESSICA FREEMAN
CX / Loyalty Manager @ NANDOS
“Carly is extremely focused and understands all the components which must come together to deliver a project. Her style embraces the opinions of others but gives leadership when required.”
LUCY AUCHINCLOSS
PDE @ Corndel UK
“Always hustling to be the best leader and to provide the best in class loyalty solutions for our customers I highly recommend Carly as a leader in the loyalty industry!!”
NIKOLAI HERBSTRITT
Senior Software Developer @ RATE MY AGENT
“Carly is the ultimate business development manager. Efficient, organised, intelligent - she also knows how to adapt and build relationships with businesses of all shapes and sizes.”
BERNARD CHAI
MD @ ALYKA
“I am privileged to work alongside so many talented individuals (ALA) and for that I am truly grateful. A big thank you goes to Sarah Richardson, an amazing individual and a visionary. Sarah started the movement and with true determination and an entrepreneurial spirit has grown the Australian Loyalty Association to what it is today.”
MICHAEL PIROTTA
Head of Marketing and Creative Services @ VICINITY CENTRES
“I’ve worked with Sarah over the last 7 years, as a platinum sponsor of the Loyalty Association and in her role as General Manager of Loyalty at Myer. Sarah has been a real ‘thought leader’ in the loyalty space and through her unique expertise and network has built the largest loyalty & customer engagement organisation in Australia.”
JAMES ROTH
COO @ IVE GROUP
“Carly is incredibly customer centric and always one step ahead in the loyalty space, constantly thinking of new and better ways of working; a key quality to successful and high achieving managers.”
CAROLINE DOUGLAS
DIRECT SALES EXECUTIVE @ NOVA Entertainment