Australia’s leading customer loyalty, engagement & marketing consultancy
Using data & customer insight to design the ultimate strategic programs for our clients.
SCIENSA. THE SCIENCE BEHIND LOYALTY
EXPERIENCE
With years of experience designing, implementing and managing customer loyalty programs in Australia, we offer a range of service options to kickstart a new program or revolutionise a current one in market.
IMPACT
To ensure your customer loyalty & marketing program delivers ROI, creates cut through in your industry, and is a program that people want to engage with time and time again - contact us.
OPTIMISATION OF A CURRENT PROGRAM
CUSTOMER SEGMENTATION MODELLING
MARKET RESEARCH & INDUSTRY BENCHMARKING
COMPETITOR REVIEWS
LOYALTY PRINCIPLES
TOWS, SMART & STRATEGIC PILLARS
COMMUNICATION PLANNING
TECHNOLOGY REVIEW & TRENDS
BUSINESS DEVELOPMENT PLANNING
MEASUREMENT, ROI & MONETISATION
STRATEGY WORKSHOPS
RFP MANAGEMENT
LOYALTY PSYCHOLOGY PROGRAM APPLICATION
CUSTOMER LIFE CYCLE DEVELOPMENT
JOURNEY MAPPING & BUSINESS INTEGRATION
MEMBER ACQUISITION STRATEGY
COST/BENEFIT ANALYSIS & COMMERCIAL MODELLING
DATA, ANALYTICS & SUCCESS TESTING
